Plans and Limits

This page explains how Zenmako's subscription plans work, including token usage limits and the free trial period.


Available Plans

PlanPriceTokens/MonthTeam MembersDuration
Free Trial$0300,000260 days
Small Team$49/mo20,000,000Unlimited-
Large Team$89/mo50,000,000Unlimited-

All plans include:

  • Unlimited connections to external tools
  • Unlimited workflows
  • All AI features
  • Priority support (paid plans)

  • Free Trial

    The free trial gives you 60 days to explore Zenmako with:

  • 300,000 tokens per month
  • Up to 2 team members
  • Full access to all features
  • After 60 days, you'll need to upgrade to a paid plan to continue. Your data and workflows are preserved - just upgrade when you're ready.


    Token Usage

    What Are Tokens?

    Tokens measure AI usage. Roughly, 1 token equals about 4 characters of text. Usage varies by task:

    ActivityTypical Token Usage
    Simple chat message1,000 - 5,000
    Complex conversation5,000 - 20,000
    Workflow run (simple)10,000 - 30,000
    Workflow run (complex)30,000 - 70,000

    How Usage Is Tracked

    Token usage is tracked at the team level. All members share the same token pool, which resets at the beginning of each billing cycle.

    What Happens When You Reach the Limit

    When your team reaches its monthly token limit:

  • AI features pause until the limit resets or you upgrade
  • Running workflows stop at the next AI step
  • Admins receive a notification
  • Your token allowance resets automatically at the start of your next billing cycle. We don't charge overage fees.


    Viewing Your Usage

    To check your current usage:

  • Go to Settings in your workspace
  • Select Billing
  • View the usage dashboard
  • The dashboard shows:

  • Token usage progress bar
  • Billing cycle dates
  • Member count
  • Usage history

  • Changing Plans

    Upgrading

    Upgrades take effect immediately. You receive prorated credit for your current plan.

    Downgrading

    Downgrades take effect at the end of your current billing cycle.

    Cancelling

    If you cancel, you retain access until the end of your billing period. See our 30-day refund policy for details.


    Related Pages

  • Billing Management - Payment methods, invoices, cancellation