Knowledge & Q&A Use Cases

Zenmako AI learns from all your connected tools, building a comprehensive knowledge base that spans your entire workspace. Instead of searching through multiple apps, you can ask natural language questions and get answers that draw from all your data sources.

How It Works

When you connect tools to Zenmako, the AI indexes and learns from your data. When you ask a question, Zenmako:

Project & Task Questions

Get instant visibility into project status and task progress without opening multiple tools.

Example Questions

Zenmako will search across your project management tools (Asana, Trello, Jira, etc.) to provide:
• Overall project status and health
• Recent activity and updates
• Key milestones and deadlines
• Blockers or risks flagged by the team

Returns a consolidated list of your overdue tasks from all connected tools, sorted by priority or due date.

Summarizes completed work across all projects, useful for standups, status reports, or retrospectives.

Identifies tasks marked as blocked, dependencies that aren't met, and any comments or notes mentioning blockers.

Finds upcoming milestones, deadlines, and key dates across your project timelines.

People & Team Questions

Understand who's working on what and find the right person to talk to.

Example Questions

Lists team members assigned to marketing-related tasks and projects, along with their specific responsibilities.

Shows Sarah's upcoming tasks, meetings, and deadlines across all connected tools.

Identifies people who have been assigned to, commented on, or created tasks related to API integration work.

Finds the person responsible for onboarding-related projects, documentation, or tasks.

Aggregates current sprint tasks and priorities for engineering team members.

Document & Content Questions

Find information buried in your documents, wikis, and knowledge bases.

Example Questions

Searches your documentation (Notion, Confluence, Google Docs, etc.) to find and summarize your refund policy.

Locates meeting notes from the specified date across your connected document tools.

Returns relevant documentation about deployments, CI/CD pipelines, and release procedures.

Identifies the location and key contents of your brand documentation.

Searches meeting notes, documents, and comments for discussions and decisions related to pricing.

Customer & CRM Questions

Stay on top of customer relationships and sales activity.

Example Questions

Provides a summary of recent activity, communications, and status updates for the Acme Corp opportunity.

Filters support tickets by customer tier and recency, showing the most relevant issues.

Searches communication history and CRM records to find the most recent touchpoint.

Lists opportunities with close dates in the current month, along with their status and value.

Aggregates support tickets, bug reports, and pending requests associated with the customer.

Cross-Tool Questions

The real power of Zenmako is connecting information across multiple tools.

Example Questions

Searches across project management, documents, and communications to find all initiatives connected to the product launch.

Aggregates tasks, documents, emails, and updates that mention or relate to the Q4 campaign across all connected tools.

Correlates support tickets, bug reports, and engineering tasks to identify relationships between technical issues and customer impact.

Compiles project status, customer communications, documentation, and team activity into a comprehensive overview.

Searches incident reports, Slack messages, tasks created, and documentation updates related to the outage.

Tips for Getting Better Answers

Be Specific About Time

Instead of: "What tasks are due soon?"
Try: "What tasks are due this week?" or "What tasks are due before Friday?"

Include Context When Helpful

Instead of: "What's the status?"
Try: "What's the status of the mobile app redesign project?"

Name People and Companies Explicitly

Instead of: "What's happening with that big deal?"
Try: "What's the latest on the Acme Corp enterprise deal?"

Ask Follow-Up Questions

Start broad and then narrow down:
• "What projects is the marketing team working on?"
• "Tell me more about the Q4 campaign project"
• "Who's responsible for the social media tasks?"

Specify the Type of Information You Need

Instead of: "Tell me about the API"
Try: "What's the documentation for our REST API?" or "What tasks are open for the API integration?"

Use Natural Language

You don't need special syntax or keywords. Ask questions the way you would ask a colleague:
• "Who can help me with the billing system?"
• "What do I need to know before the client meeting tomorrow?"
• "Is there anything blocking the release?"

Common Use Cases by Role

For Managers

For Individual Contributors

For Sales

For Support

What Makes This Powerful

Traditional search requires you to:
• Remember which tool has the information
• Navigate to that tool
• Figure out the right search syntax
• Repeat across multiple tools
• Manually piece together the full picture

With Zenmako, you ask one question and get a unified answer that draws from all your connected data. The AI understands context, relationships, and can combine information in ways that would take you much longer to do manually.